General terms of sale

Terms of sale and booking

Because of our size and our geographical isolation, any cancellation affects us significantly, and leaves us little chance to re-sell the room originally booked.
Due the small number of rooms in our property, please be advised that priority will be given to our "gastronomic" guests, therefore the reservation of a room implies dinner or lunch. We reserve the right to cancel all room bookings that don't include a reservation of a table at the restaurant Le Chai.

Hence the application of these conditions:

Check in / Late Arrivals
The registration of arrivals is held from 3pm to 6.30pm hours. In case you want to arrive after 6pm, you are notified in advance. Otherwise, any arrival after 6 pm will be considered as no show.  No arrival, No check  in will be accepted after 6.30pm

Booking and confirmation
For reservations for rooms we ask:
- A confirmation by email or fax
- On the same email or fax your credit card number (Visa, Mastercard), expiration date and the last three digits of the cryptogram on the back of the card.,

Clearance
Any disclosure of information for your credit card at the Booking Service Manor Restigné leads to acceptance and authorization of your credit flows in the general conditions of sale.

Deposit
Reservations are considered firm after settlement deposit, deductible at the end of the stay, worth 50% of the total amount and 100% for all the packages.A deposit is paid by credit card when booking a flow distance away. If you pay by check, the deposit account for the full amount of stay.

Cancellations
According to Article N1590 French Civil Code "guarantees all deposits paid are vested."
We remind you that in case of cancellation or interruption of your stay, you can receive insurance benefits and be reimbursed, if you have booked with your credit card. To be reimbursed, you must notify your bank within 72 hours of the event that led you to cancel your trip.
Credit cards are: Prime Visa, MasterCard, Platinum MasterCard

Cancellation more than 21 days in advance
Should you be unable to honor your reservation, and the only case where our booking service is notified 21 days in advance, by mail, fax or email, the deposit will be refunded, less the costs of Commissioner of credit card
For the cancellation can be considered valid, it must arrive on time and in writing to our booking department.

Between 8 and 21 days in advance
In case of cancellation between 8 and 21 days before the scheduled date of arrival, the amount of the deposit will be retained.
For the cancellation can be considered valid, it must arrive on time and in writing to our booking department.

Cancellation less than 8 days in advance
The cancellation of the reservation less than 8 days in advance of the date of arrival, will be billed and the charge on your credit card 75% agreed to stay as compensation, and the conservation of deposit guarantees calculated on the entire stay agreed.

Cancellation less than 72h
The cancellation of the reservation less than 72hours in advance of the date of arrival, will be billed and the charge on your credit card 100% agreed to stay as compensation

Shortened stay
Any interruption of stay will be charged 100% of stay agreed not consumed,

No show
Any no-show the day of the scheduled reservation will automatically cancel the entire stay.
Any no show will be billed and automatically debit your credit card 100% agreed to stay as compensation, and the conservation of deposit guarantees calculated on the entire stay agreed.
The no-show starts at 6 pm on days reserved.

Benefits
The rates include a day room. Do not include breakfast, lunch, drinks, lodging and half board
No benefit will be deducted later arrangements or packages, even if it is not actually consumed.

Terms of payment:
Upon presentation of invoice and / or receipt of invoice. No deadline for payment is granted by the hotel.
 
Late payment
Any delay in payment will result in an increase of 1.5% of the amount of the invoice without VAT

Pets
Pets are not allowed in the facility.